All Systems Operational
Active Directory Integration Operational
Admin Console ? Operational
Agent ? Operational
Android EMM Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Directory Insights Operational
G Suite Integration ? Operational
General Access API Operational
LDAP ? Operational
MDM ? Operational
Multi-Tenant Portal (MTP) Operational
Office 365 Integration ? Operational
Password Manager Operational
Payment and Billing Operational
Policy Management Operational
Premium Support Services ? Operational
RADIUS ? Operational
Remote Assist Operational
SCIM Operational
Security Operational
Security Notifications ? Operational
Security Advisories ? Operational
Software Management Operational
SSO ? Operational
Support Services Operational
Support.jumpcloud.com Operational
Phone Support Operational
Chat Support Operational
System Insights Operational
TOTP / MFA / JumpCloud Protect Operational
User Console ? Operational
User Import from CSV Operational
Workday Import Operational
www.jumpcloud.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
JumpCloud's RADIUS Database Maintenance May 4, 2024 09:00-10:00 MDT
We will be performing maintenance on JumpCloud’s RADIUS Databases on Saturday, May 4th 15:00 UTC to 16:00 UTC (09:00AM MDT to 10:00AM MDT). During this window RADIUS authentication, services, and API may experience brief interruptions. If you have any questions, please contact: support@jumpcloud.com.
Posted on Apr 24, 2024 - 16:40 MDT
Past Incidents
Apr 25, 2024

No incidents reported today.

Apr 24, 2024
Resolved - This incident has been resolved.
Apr 24, 05:20 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 05:09 MDT
Identified - We have identified the issue and a fix is being evaluated.
Apr 24, 03:24 MDT
Update - We continue to investigate the cause of the issue currently and will update the status event once resolved.
Apr 24, 02:41 MDT
Investigating - We are currently investigating an issue with the Admin console UI when pulling up existing user and device groups.
Apr 24, 01:07 MDT
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Resolved - This incident has been resolved.
Apr 16, 10:51 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 10:47 MDT
Investigating - We are currently investigating increased error rates and failures to load the Admin Portal. We will update this incident as we know more.
Apr 16, 10:42 MDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.