Service Status
All Systems Operational
Console ? Operational
LDAP ? Operational
RADIUS ? Operational
SSO ? Operational
Events API Operational
G Suite Integration ? Operational
Office 365 Integration ? Operational
General Access API Operational
Agent ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 28, 2017
Resolved - LDAP issues were resolved at approximately 15:50 MT. Stability has been normal and the incident is now considered resolved.
Mar 28, 16:14 MDT
Identified - We've identified an issue with LDAP in the EU region resulting in service degradation. We are currently working to restore full service availability.
Mar 28, 15:47 MDT
Mar 27, 2017

No incidents reported.

Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017
Resolved - We have fixed the issues impacting radius. Please contact support@jumpcloud.com if you are still experiencing any problems.
Mar 21, 09:22 MDT
Investigating - We are investigating possible delays with adding and removing users from radius.
Mar 21, 07:53 MDT
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017
Resolved - Google reports the incident is resolved as of 14:12 US/Pacific.
Mar 15, 16:25 MDT
Identified - GCE has reported an issue in it's US-Central zone. Details here: https://status.cloud.google.com/incident/compute/17006

We've seen some intermittent disruption to websites www.jumpcloud.com and support.jumpcloud.com. This has also caused intermittent disruption with RADIUS for customers using the Central IP for authentication: 104.154.91.253

Until Google resolves the issue, for anyone having RADIUS issues under this condition, you can use our US-East IP for RADIUS to prevent further issues: 104.196.54.120
Mar 15, 15:25 MDT
Mar 14, 2017

No incidents reported.