All Systems Operational
Active Directory Integration Operational
Admin Console ? Operational
Agent ? Operational
Android EMM Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Directory Insights Operational
G Suite Integration ? Operational
General Access API Operational
LDAP ? Operational
MDM ? Operational
Multi-Tenant Portal (MTP) Operational
Office 365 Integration ? Operational
Password Manager Operational
Payment and Billing Operational
Policy Management Operational
Premium Support Services ? Operational
RADIUS ? Operational
Remote Assist Operational
SCIM Operational
Security Operational
Security Notifications ? Operational
Security Advisories ? Operational
Software Management Operational
SSO ? Operational
Support Services Operational
Support.jumpcloud.com Operational
Phone Support Operational
Chat Support Operational
System Insights Operational
TOTP / MFA / JumpCloud Protect Operational
User Console ? Operational
User Import from CSV Operational
Workday Import Operational
www.jumpcloud.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing maintenance on JumpCloud’s SSO OIDC service on Saturday, March 23, 15:00 UTC to 16:30 UTC (9:00 AM MDT to 10:30 AM MDT). During this window, some users may experience an authentication failure to their SSO OIDC applications requiring a retry. If you have any questions, please contact support@jumpcloud.com.
Posted on Mar 18, 2024 - 16:38 MDT
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024
Resolved - This incident has been resolved.
Mar 12, 11:24 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 11:12 MDT
Investigating - We are currently investigating an issue with users not correctly syncing with JumpCloud's O365 integration. We will update this status as soon as we have more information.
Mar 12, 10:51 MDT
Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024
Resolved - This incident has been resolved.
Mar 8, 07:23 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 8, 06:56 MST
Identified - The issue has been identified and a fix is being implemented.
Mar 8, 05:50 MST
Investigating - We're currently investigating high error rates with Password Manager while accessing the Admin console and the failure to load overview details. This will also prevent Admins from being removed (deleted) from the Admin Portal.
Mar 8, 05:31 MST
Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.