JumpCloud Status - Admin Console UI - issue with pulling up existing user and device groups

Admin Console UI - issue with pulling up existing user and device groups

Incident Report for JumpCloud

Resolved

This incident has been resolved.

Posted Apr 24, 2024 - 05:20 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 24, 2024 - 05:09 MDT

Identified

We have identified the issue and a fix is being evaluated.

Posted Apr 24, 2024 - 03:24 MDT

Update

We continue to investigate the cause of the issue currently and will update the status event once resolved.

Posted Apr 24, 2024 - 02:41 MDT

Investigating

We are currently investigating an issue with the Admin console UI when pulling up existing user and device groups.

Posted Apr 24, 2024 - 01:07 MDT

This incident affected: Admin Console.