All Systems Operational

Uptime over the past 90 days. View historical uptime.
Active Directory Integration Operational
Admin Console ? Operational
Agent ? Operational
Android EMM Operational
Apple MDM ? Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Custom API Import Operational
Directory Insights Operational
Federation Operational
G Suite Integration ? Operational
General Access API Operational
JumpCloud GO Operational
LDAP ? Operational
Mobile Admin App: iOS and Android Operational
Multi-Tenant Portal (MTP) Operational
Office 365 Integration ? Operational
Password Manager Operational
Payment and Billing Operational
Policy Management Operational
RADIUS ? Operational
Remote Assist Operational
SCIM Operational
Security Operational
Security Notifications ? Operational
Security Advisories ? Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Software Management Operational
SSO ? Operational
SSO OIDC Operational
Support Services Operational
Email Support Operational
Premium Phone Support Operational
Premium Chat Support Operational
jumpcloud.com/support Operational
System Insights Operational
TOTP / MFA / JumpCloud Protect Operational
User Console ? Operational
User Import from CSV Operational
Windows MDM Operational
Workday Import Operational
www.jumpcloud.com Operational
JumpCloud University Operational
Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Admin Portal Access Issues
Postmortem - Read details
Sep 16, 14:26 MDT
Resolved - There were issues with the following services; Admin Portal & Mobile Admin App Login & Direct API calls. This is resolved now.
Sep 15, 01:55 MDT
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Windows MDM - Device Enrollment Failing
Postmortem - Read details
Sep 12, 13:02 MDT
Resolved - This issue has been resolved and Windows devices are now able to successfully enroll in MDM.
Sep 10, 14:48 MDT
Monitoring - A fix has been implemented and we are continuing to monitor the results.
Sep 10, 13:55 MDT
Update - We are continuing to work to implement a fix for this issue. During this time new Windows MDM device enrollments will continue to fail.
Sep 10, 13:02 MDT
Update - We are still working to implement a fix for this issue. We will continue providing regular updates.
Sep 10, 11:43 MDT
Update - We're still implementing a fix for this issue. We will provide another update within the hour.
Sep 10, 10:09 MDT
Update - The issue has been identified and a fix is being implemented.
Sep 10, 08:57 MDT
Identified - We have identified the issue and are working on a fix.
Sep 10, 08:49 MDT
Investigating - We are currently investigating an issue involving JumpCloud’s Windows MDM Service that is preventing device enrollment. We are investigating the cause of the issues currently, and will update the status event once an update is available.
Sep 10, 08:15 MDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Reporting Data Delay
Resolved - This incident has been resolved. Reports data is now fully up to date.
Sep 4, 15:34 MDT
Update - We are still monitoring the progress in updating the stale data. We will continue to provide regular communication. Please expect the another update within the next two hours.
Sep 4, 13:21 MDT
Monitoring - A fix has been implemented and we are currently monitoring the progress in updating the stale data. We will provide further updates in the next two hours.
Sep 4, 11:24 MDT
Update - We are still working on this issue. We are monitoring the reduction in stale data and will provide a further update in the next few hours.
Sep 4, 08:47 MDT
Identified - We are seeing issues with stale data on reports in JumpCloud. We have deployed the relevant fix and will continue to monitor this issue. Please note that data in reports is only affected and all other data is correct. We will update within 1 hour.
Sep 4, 07:14 MDT
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