All Systems Operational

Active Directory Operational
Active Directory Integration Operational
Active Directory Integration - EU Region Operational
Admin Console ? Operational
Admin Console - EU Region Operational
Admin Console ? Operational
Agent Operational
Agent ? Operational
Agent - EU Region Operational
Android EMM Operational
Android EMM Operational
Android EMM - EU Region Operational
Apple MDM Operational
Apple MDM ? Operational
Apple MDM - EU Region Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Commands Operational
Custom API Import Operational
Custom API Import Operational
Custom API Import - EU Region Operational
Directory Insights Operational
Directory Insights Operational
Directory Insights - EU Region Operational
Federation Operational
Federation Operational
Federation - EU Region Operational
G Suite Integration Operational
G Suite Integration ? Operational
G Suite Integration - EU Region Operational
General Access API Operational
General Access API Operational
General Access API - EU Region Operational
Groups (user/devices) Operational
Groups (user/devices) - EU Region Operational
Groups (user/devices) Operational
JumpCloud GO Operational
JumpCloud GO Operational
JumpCloud GO - EU Region Operational
LDAP Operational
LDAP ? Operational
LDAP - EU Region Operational
Mobile Admin App: iOS and Android Operational
Mobile Admin App: iOS and Android Operational
Mobile Admin App: iOS and Android - EU Region Operational
Multi-Tenant Portal (MTP) Operational
Multi-Tenant Portal (MTP) Operational
Multi-Tenant Portal (MTP) - EU Region Operational
Office 365 Integration Operational
Office 365 Integration ? Operational
Office 365 Integration - EU Region Operational
PAM (JumpCloud's VaultOne) Operational
PAM (JumpCloud's VaultOne) Operational
Password Manager Operational
Password Manager Operational
Password Manager - EU Region Operational
Payment and Billing Operational
Payment and Billing Operational
Payment and Billing - EU Region Operational
Policy Management Operational
Policy Management Operational
Policy Management - EU Region Operational
RADIUS Operational
RADIUS ? Operational
RADIUS - EU Region Operational
Remote Assist Operational
Remote Assist Operational
Remote Assist - EU Region Operational
Reporting Operational
Reporting Operational
Reporting - EU Region Operational
SCIM Operational
SCIM Operational
SCIM - EU Region Operational
Security Operational
Security Notifications ? Operational
Security Advisories ? Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Software Management Operational
Software Management Operational
Software Management - EU Region Operational
SSO Operational
SSO ? Operational
SSO - EU Region Operational
SSO OIDC Operational
SSO OIDC Operational
SSO OIDC - EU Region Operational
Support Services Operational
Email Support Operational
Premium Phone Support Operational
Premium Chat Support Operational
jumpcloud.com/support Operational
System Insights Operational
System Insights Operational
System Insights - EU Region Operational
TOTP / MFA / JumpCloud Protect Operational
TOTP / MFA / JumpCloud Protect Operational
TOTP / MFA / JumpCloud Protect - EU Region Operational
User Console Operational
User Console ? Operational
User Console - EU Region Operational
User Import from CSV Operational
User Import from CSV Operational
User Import from CSV - EU Region Operational
Windows MDM Operational
Windows MDM Operational
Windows MDM - EU Region Operational
Workday Import Operational
Workday Import Operational
Workday Import - EU Region Operational
www.jumpcloud.com Operational
www.jumpcloud.com Operational
www.jumpcloud.com - EU Region Operational
JumpCloud University Operational
JumpCloud University Operational
JumpCloud University - EU Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 26, 2025

No incidents reported today.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Resolved - This incident has been resolved.
Nov 21, 07:30 MST
Monitoring - Per the latest update from CloudFlare, a fix has been implemented and results are being monitored.
https://www.cloudflarestatus.com/incidents/5p8c3l54b5cl

Nov 21, 05:44 MST
Investigating - We had reports of delays or timeouts when accessing the Admin and User Portal consoles but now recovering.
This issue has been traced to an ongoing network problem within the Asia region reported by Cloudflare.
We are closely monitoring the situation and will provide an update as soon as new information becomes available.

Nov 21, 05:34 MST
Nov 20, 2025

No incidents reported.

Nov 19, 2025
Postmortem - Read details
Nov 21, 11:26 MST
Resolved - Issue is resolved and closed.
Nov 19, 00:16 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 00:00 MST
Investigating - We're currently investigating reports of intermittent access issues with JumpCloud's Console Service for administrator at https://console.jumpcloud.com/. We are investigating the cause of the issues currently, and will update the status event once resolved.
Nov 18, 23:46 MST
Nov 18, 2025
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.