Directory Database Maintenance

Scheduled Maintenance Report for JumpCloud

Completed

The scheduled maintenance has been completed.
Posted Mar 11, 2023 - 08:55 MST

Verifying

Verification is currently underway for the maintenance items.
Posted Mar 11, 2023 - 08:22 MST

Update

There was an unexpected delay performing a backup on one of the databases. We are close to restoring services, but expect the window to extend roughly 30 minutes. Apologies for the delay.
Posted Mar 11, 2023 - 07:49 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 11, 2023 - 06:00 MST

Update

We will be undergoing scheduled maintenance during this time.
Posted Feb 28, 2023 - 12:50 MST

Update

We will be undergoing scheduled maintenance during this time.
Posted Feb 28, 2023 - 12:48 MST

Scheduled

We will be performing maintenance on JumpCloud’s Directory Database on Saturday, March 11th, 13:00 UTC to 15:00 UTC (06:00AM MST to 08:00AM MST). During this window, User Console and Admin Console will be unavailable, as will most Directory integrations such as Google Workspace, M365, SCIM and user imports. RADIUS auth and dispatches will be unavailable for a period during this window as well. If you have any questions, please contact: support@jumpcloud.com.
Posted Feb 25, 2023 - 13:05 MST
This scheduled maintenance affected: Admin Console, Directory Insights, G Suite Integration, General Access API, Office 365 Integration, RADIUS, SCIM, User Console, User Import from CSV, and Workday Import.