All Systems Operational
Active Directory Integration Operational
Admin Console ? Operational
Agent ? Operational
Android EMM Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Directory Insights Operational
Federation Operational
G Suite Integration ? Operational
General Access API Operational
JumpCloud GO Operational
LDAP ? Operational
MDM ? Operational
Mobile Admin App: iOS and Android Operational
Multi-Tenant Portal (MTP) Operational
Office 365 Integration ? Operational
Password Manager Operational
Payment and Billing Operational
Policy Management Operational
RADIUS ? Operational
Remote Assist Operational
SCIM Operational
Security Operational
Security Notifications ? Operational
Security Advisories ? Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Software Management Operational
SSO ? Operational
Support Services Operational
Email Support Operational
Premium Phone Support Operational
Premium Chat Support Operational
jumpcloud.com/support Operational
System Insights Operational
TOTP / MFA / JumpCloud Protect Operational
User Console ? Operational
User Import from CSV Operational
Workday Import Operational
www.jumpcloud.com Operational
JumpCloud University Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
JumpCloud's RADIUS Database Maintenance Feb 15, 2025 09:00-11:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Feb 07, 2025 - 08:51 MST
Update - We will be undergoing scheduled maintenance during this time.
Feb 07, 2025 - 08:50 MST
Scheduled - We will be performing maintenance on JumpCloud's RADIUS Databases on Saturday, February 15th 15:00 UTC to 17:00 UTC (08:00AM MST to 10:00AM MST). During this window RADIUS services, and API may experience brief interruptions. RADIUS authentication will generally be available, however users may experience a small window requiring re-authentication. If you have any questions, please contact JumpCloud Support.
Feb 06, 2025 - 11:51 MST
Past Incidents
Feb 10, 2025

No incidents reported today.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - This incident has been resolved.
Feb 6, 17:20 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 17:08 MST
Identified - The issue has been identified and a fix is being implemented.
Feb 6, 16:00 MST
Investigating - We are currently investigating an issue with higher than normal propagation times for devices. We will update this issue as we know more.
Feb 6, 15:11 MST
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Resolved - This incident has been resolved.
Feb 3, 03:22 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 3, 03:02 MST
Identified - The issue has been identified and a fix is being evaluated.
Feb 3, 02:38 MST
Investigating - We're investigating reports of degraded performance with JumpCloud's Directory Insights service. We are investigating the cause of the issues currently, and will update the status once resolved.
Feb 3, 01:56 MST
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025
Resolved - This incident has been resolved.
Jan 27, 14:52 MST
Monitoring - We are currently monitoring RADIUS authentication failures in the US West region. The service is operational at this time.
Jan 27, 12:59 MST