This incident has been resolved.
May 23, 00:40 MDT
All Agent traffic, including events should be communicating successfully. We are continuing to work on some other changes to add additional resilience.
May 22, 23:57 MDT
Agents are communicating successfully, and new agent install / registrations should now be successful. We are still seeing some issues with agent event traffic that we are continuing to investigate.
May 22, 22:33 MDT
We are currently investigating an issue with delays adding new agent devices, as well as delays in syncing user, commands, and policy information with the JumpCloud Devices Agent. We will report back as soon as we have an update. We apologize for any disruption this may cause.
May 22, 21:48 MDT