All Systems Operational

Active Directory Operational
Active Directory Integration Operational
Active Directory Integration - EU Region Operational
Admin Console Operational
Admin Console Operational
Admin Console - EU Region Operational
Agent Operational
Agent Operational
Agent - EU Region Operational
AI Gateway Operational
AI Gateway Operational
AI Gateway - EU Region Operational
Android EMM Operational
Android EMM Operational
Android EMM - EU Region Operational
Apple MDM Operational
Apple MDM Operational
Apple MDM - EU Region Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Commands Operational
Custom API Import Operational
Custom API Import Operational
Custom API Import - EU Region Operational
Directory Insights Operational
Directory Insights Operational
Directory Insights - EU Region Operational
Federation Operational
Federation Operational
Federation - EU Region Operational
G Suite Integration Operational
G Suite Integration Operational
G Suite Integration - EU Region Operational
General Access API Operational
General Access API Operational
General Access API - EU Region Operational
Groups (user/devices) Operational
Groups (user/devices) Operational
Groups (user/devices) - EU Region Operational
JumpCloud GO Operational
JumpCloud GO Operational
JumpCloud GO - EU Region Operational
LDAP Operational
LDAP Operational
LDAP - EU Region Operational
Mobile Admin App: iOS and Android Operational
Mobile Admin App: iOS and Android Operational
Mobile Admin App: iOS and Android - EU Region Operational
Multi-Tenant Portal (MTP) Operational
Multi-Tenant Portal (MTP) Operational
Multi-Tenant Portal (MTP) - EU Region Operational
Office 365 Integration Operational
Office 365 Integration Operational
Office 365 Integration - EU Region Operational
Privileged Access Management (PAM) Operational
Privileged Access Management (PAM) Operational
Privileged Access Management (PAM) - EU Region Operational
Password Manager Operational
Password Manager Operational
Password Manager - EU Region Operational
Password Policies Operational
Password Policies Operational
Password Policies - EU Region Operational
Payment and Billing Operational
Payment and Billing Operational
Payment and Billing - EU Region Operational
Policy Management Operational
Policy Management Operational
Policy Management - EU Region Operational
RADIUS Operational
RADIUS Operational
RADIUS - EU Region Operational
Remote Assist Operational
Remote Assist Operational
Remote Assist - EU Region Operational
Reporting Operational
Reporting Operational
Reporting - EU Region Operational
SCIM Operational
SCIM Operational
SCIM - EU Region Operational
Security Operational
Security Notifications Operational
Security Advisories Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Software Management Operational
Software Management Operational
Software Management - EU Region Operational
SSO Operational
SSO Operational
SSO - EU Region Operational
SSO OIDC Operational
SSO OIDC Operational
SSO OIDC - EU Region Operational
Support Services Operational
Email Support Operational
Premium Phone Support Operational
Premium Chat Support Operational
jumpcloud.com/support Operational
System Insights Operational
System Insights Operational
System Insights - EU Region Operational
TOTP / MFA / JumpCloud Protect Operational
TOTP / MFA / JumpCloud Protect Operational
TOTP / MFA / JumpCloud Protect - EU Region Operational
User Console Operational
User Console Operational
User Console - EU Region Operational
User Import from CSV Operational
User Import from CSV Operational
User Import from CSV - EU Region Operational
Windows MDM Operational
Windows MDM Operational
Windows MDM - EU Region Operational
Workday Import Operational
Workday Import Operational
Workday Import - EU Region Operational
www.jumpcloud.com Operational
www.jumpcloud.com Operational
www.jumpcloud.com - EU Region Operational
JumpCloud University Operational
JumpCloud University Operational
JumpCloud University - EU Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Degraded Console Service - Devices Page slowness
Resolved - This incident has been resolved.
May 8, 02:28 MDT
Monitoring - A fix has been implemented. We are currently monitoring the results.
May 8, 00:51 MDT
Identified - The issue has been identified and the team is working on the fix.
May 8, 00:44 MDT
Investigating - We are currently investigating delays or timeouts loading the devices page in the admin console. We are investigating the cause of the issues currently, and will provide an update within one hour.
May 8, 00:41 MDT
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
Degraded Agent Service on MacOS, Windows and Linux
Resolved - The incident has been resolved.
Apr 28, 03:55 MDT
Monitoring - A fix has been implemented, and Agent installations should now be functioning as expected. Our team is actively monitoring the situation to ensure continued stability.
Apr 28, 03:00 MDT
Identified - The issue has been identified and a fix will be implemented soon.
Apr 28, 02:57 MDT
Investigating - We are currently aware of reports with agent Installation failing, this is affecting MacOS, Windows and Linux. We are investigating the cause of the issues currently, and will provide an update within one hour.
Apr 28, 02:01 MDT
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