All Systems Operational

Active Directory Operational
Active Directory Integration - US Region Operational
Active Directory Integration - EU Region Operational
Active Directory Integration - IN Region Operational
Admin Console Operational
Admin Console - US Region Operational
Admin Console - EU Region Operational
Agent Operational
Agent - US Region Operational
Agent - EU Region Operational
AI Gateway Operational
AI Gateway - US Region Operational
AI Gateway - EU Region Operational
Android EMM Operational
Android EMM - US Region Operational
Android EMM - EU Region Operational
Apple MDM Operational
Apple MDM - US Region Operational
Apple MDM - EU Region Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Commands - US Region Operational
Custom API Import Operational
Custom API Import - US Region Operational
Custom API Import - EU Region Operational
Directory Insights Operational
Directory Insights - US Region Operational
Directory Insights - EU Region Operational
Federation Operational
Federation - US Region Operational
Federation - EU Region Operational
Google Workspace Operational
Google Workspace Integration - US Region Operational
Google Workspace Integration - EU Region Operational
General Access API Operational
General Access API - US Region Operational
General Access API - EU Region Operational
Groups (user/devices) Operational
Groups (user/devices) - US Region Operational
Groups (user/devices) - EU Region Operational
JumpCloud GO Operational
JumpCloud GO - US Region Operational
JumpCloud GO - EU Region Operational
LDAP Operational
LDAP - US Region Operational
LDAP - EU Region Operational
Mobile Admin App: iOS and Android Operational
Mobile Admin App: iOS and Android - US Region Operational
Mobile Admin App: iOS and Android - EU Region Operational
Multi-Tenant Portal (MTP) Operational
Multi-Tenant Portal (MTP) - US Region Operational
Multi-Tenant Portal (MTP) - EU Region Operational
Office 365 Integration Operational
Office 365 Integration - US Region Operational
Office 365 Integration - EU Region Operational
Privileged Access Management (PAM) Operational
Privileged Access Management (PAM) - US Region Operational
Privileged Access Management (PAM) - EU Region Operational
Password Manager Operational
Password Manager - US Region Operational
Password Manager - EU Region Operational
Password Policies Operational
Password Policies - US Region Operational
Password Policies - EU Region Operational
Payment and Billing Operational
Payment and Billing - US Region Operational
Payment and Billing - EU Region Operational
Policy Management Operational
Policy Management - US Region Operational
Policy Management - EU Region Operational
RADIUS Operational
RADIUS - US Region Operational
RADIUS - EU Region Operational
Remote Assist Operational
Remote Assist - US Region Operational
Remote Assist - EU Region Operational
Reporting Operational
Reporting - US Region Operational
Reporting - EU Region Operational
SCIM Operational
SCIM - US Region Operational
SCIM - EU Region Operational
Security Operational
Security Notifications Operational
Security Advisories Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Self-Service Account Provisioning (Devices SSAP) - US Region Operational
Software Management Operational
Software Management - US Region Operational
Software Management - EU Region Operational
SSO Operational
SSO - US Region Operational
SSO - EU Region Operational
SSO OIDC Operational
SSO OIDC - US Region Operational
SSO OIDC - EU Region Operational
Support Services Operational
Email Support Operational
Premium Phone Support Operational
Premium Chat Support Operational
jumpcloud.com/support Operational
System Insights Operational
System Insights - US Region Operational
System Insights - EU Region Operational
TOTP / MFA / JumpCloud Protect Operational
TOTP / MFA / JumpCloud Protect - US Region Operational
TOTP / MFA / JumpCloud Protect - EU Region Operational
User Console Operational
User Console - US Region Operational
User Console - EU Region Operational
User Import from CSV Operational
User Import from CSV - US Region Operational
User Import from CSV - EU Region Operational
Windows MDM Operational
Windows MDM - US Region Operational
Windows MDM - EU Region Operational
Workday Import Operational
Workday Import - US Region Operational
Workday Import - EU Region Operational
www.jumpcloud.com Operational
www.jumpcloud.com Operational
www.jumpcloud.com - EU Region Operational
JumpCloud University Operational
JumpCloud University - US Region Operational
JumpCloud University - EU Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance for JumpCloud's Authentication Service - US Region Jul 4, 2026 21:00-22:00 MDT

Scheduled maintenance for JumpCloud's Authentication Service - US Region.

Maintenance Window: Sunday, July 05, 2026 03:00 UTC to 04:00 UTC (Saturday, July 04, 2026, from 9:00 PM to 10:00 PM MDT)

What to expect:
• Any interruption to authentication requests will be very short lived - most users may notice nothing at all. If any disruption does occur, it is expected to last no more than 5-10 seconds. Active sessions should remain unaffected.
• Scheduled jobs may experience intermittent delays during this window.

No action is required on your end.

This maintenance is critical for system stability and security; we appreciate your patience while we implement these infrastructure enhancements.

If you have any questions or concerns, please reach out to JumpCloud Support.
Posted on Jun 23, 2026 - 14:47 MDT
Jun 24, 2026

No incidents reported today.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Degraded console service.
Resolved - The third party issue impacting our service has been resolved. Our internal monitoring is showing service states returned to normal.
Jun 22, 10:39 MDT
Identified - We have identified that a third party outage is impacting our service. More information can be found at https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51
Jun 22, 09:08 MDT
Investigating - We are currently investigating delays or timeouts loading the user console. We are investigating the cause of the issues currently, and will provide an update within one hour.
Jun 22, 08:21 MDT
Jun 21, 2026

No incidents reported.

Jun 20, 2026
Maintenance for JumpCloud's Authentication Service - EU Region
Completed - The scheduled maintenance has been completed.
Jun 20, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 21:00 MDT
Scheduled - Scheduled maintenance for JumpCloud's Authentication Service - EU Region.

Maintenance Window: Saturday, June 20, 2026 21:00 to 22:00 MDT (Sunday, June 21, 2026, from 03:00 UTC to 04:00 UTC)

What to expect:
• Any interruption to authentication requests will be very short lived - most users may notice nothing at all. If any disruption does occur, it is expected to last no more than 5-10 seconds. Active sessions should remain unaffected.
• Scheduled jobs may experience intermittent delays during this window.

No action is required on your end.

This maintenance is critical for system stability and security; we appreciate your patience while we implement these infrastructure enhancements.

If you have any questions or concerns, please reach out to JumpCloud Support.
Jun 15, 10:56 MDT
Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

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