All Systems Operational

Active Directory Integration Operational
Admin Console ? Operational
Agent ? Operational
Android EMM Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Directory Insights Operational
Federation Operational
G Suite Integration ? Operational
General Access API Operational
JumpCloud GO Operational
LDAP ? Operational
MDM ? Operational
Mobile Admin App: iOS and Android Operational
Multi-Tenant Portal (MTP) Operational
Office 365 Integration ? Operational
Password Manager Operational
Payment and Billing Operational
Policy Management Operational
RADIUS ? Operational
Remote Assist Operational
SCIM Operational
Security Operational
Security Notifications ? Operational
Security Advisories ? Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Software Management Operational
SSO ? Operational
Support Services Operational
Email Support Operational
Premium Phone Support Operational
Premium Chat Support Operational
jumpcloud.com/support Operational
System Insights Operational
TOTP / MFA / JumpCloud Protect Operational
User Console ? Operational
User Import from CSV Operational
Workday Import Operational
www.jumpcloud.com Operational
JumpCloud University Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Active Directory Integration Connection Failures
Postmortem - Read details
Apr 23, 16:16 MDT
Resolved - This issue has been resolved and service has now returned to normal.
Apr 19, 20:51 MDT
Update - We are currently in the process of implementing a fix for this issue.
Apr 19, 20:12 MDT
Identified - We have identified an issue affecting the Active Directory Integration Sync and Import services, including Active Directory Delegated Authentication.
This issue affects users, user updates, and password changes are not syncing between JumpCloud and Active directory, as well as delegated authentication to Active Directory.
In the meantime, if your users are unable to authenticate because you have delegated authentication enabled for your users, please review the following article for steps on disabling delegated authentication.

https://jumpcloud.com/support/adi-use-ad-delegated-authentication#disabling-delegated-authentication-for-users
Apr 19, 18:10 MDT
Investigating - The Active Directory Integration Service was found encountering errors and we are investigating the issue.
Apr 19, 17:42 MDT
Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Password Manager Email Notifications
Resolved - This incident has been resolved.
Apr 16, 18:11 MDT
Identified - We believe we have identified the issue that was impacting the distribution of the Password Manager enrollment emails. We are currently working on implementing a fix.
Apr 16, 18:05 MDT
Update - We are currently investigating an issue involving the distribution of Password Manager enrollment emails. We are investigating the cause of the issue currently, and will update the status event once resolved.
Apr 16, 16:06 MDT
Investigating - We are currently investigating an issue with the Password Manager notifications part of our platform.
Apr 16, 15:53 MDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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