JumpCloud Status

All Systems Operational

Agent Operational

Admin Console Operational

Directory Insights Operational

General Access API Operational

G Suite Integration Operational

LDAP Operational

Office 365 Integration Operational

RADIUS Operational

SendGrid SMTP Services Operational

SSO Operational

System Insights Operational

Support Site Operational

Multi-Tenant Portal (MTP) Operational

Commands Operational

SCIM Operational

User Console Operational

Security Notifications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 23, 2022

No incidents reported today.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

LDAP Security Maintenance - Deprecation of TLS 1.1

Completed - The scheduled maintenance has been completed.
Jan 19, 10:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:00 MST

Update - TLS 1.0 and 1.1 have been deprecated by the Internet Engineering Task Force (IETF) as of March 25, 2021. As of January 19th, 2022, JumpCloud’s LDAP-as-a-Service will no longer allow TLS connections with version 1.1.

Please visit:
https://support.jumpcloud.com/support/s/article/Security-Update-Deprecation-of-TLS-1-1-and-LDAP-Cipher-Changes
For more information.
Jan 18, 12:25 MST

Scheduled - TLS 1.0 and 1.1 have been deprecated by the Internet Engineering Task Force (IETF) as of March 25, 2021. As of January 19th, 2022, JumpCloud’s LDAP-as-a-Service will no longer allow TLS connections with version 1.1.

Please visit:
https://support.jumpcloud.com/support/s/article/Security-Update-Deprecation-of-TLS-1-1-and-LDAP-Cipher-Changes
For more information.
Dec 15, 12:31 MST

Directory Database Maintenance

Completed - The scheduled maintenance has been completed.
Jan 19, 05:14 MST

Verifying - Verification is currently underway for the maintenance items.
Jan 19, 05:11 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:00 MST

Scheduled - We will be performing urgent database maintenance on Wednesday January 19th, 12:00 UTC to 12:15 UTC (05:00 MST to 05:15 MST). During this time users will not be able to access the JumpCloud User or Admin console, or APIs. If you have any questions, please contact: support@jumpcloud.com.
Jan 18, 22:00 MST

Jan 18, 2022

Degraded Console Service

Resolved - This incident has been resolved.
Jan 18, 08:59 MST

Identified - We have identified the issue with the delay in accessing the console and are implementing a fix.
Jan 18, 08:43 MST

Investigating - We are currently investigating delays or timeouts loading the Admin console. We will report back as soon as we have an update, or in 30 minutes. We apologize for any inconvenience this may cause.
Jan 18, 08:32 MST

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.