All Systems Operational
Active Directory Integration Operational
Admin Console ? Operational
Agent ? Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Directory Insights Operational
G Suite Integration ? Operational
General Access API Operational
LDAP ? Operational
MDM ? Operational
Multi-Tenant Portal (MTP) Operational
Office 365 Integration ? Operational
Password Manager Operational
Payment and Billing Operational
Policy Management Operational
Premium Support Services ? Operational
RADIUS ? Operational
Remote Assist Operational
SCIM Operational
Security Operational
Security Notifications ? Operational
Security Advisories ? Operational
SSO ? Operational
Support Services Operational
Support.jumpcloud.com Operational
Phone Support Operational
Chat Support Operational
System Insights Operational
TOTP / MFA / JumpCloud Protect Operational
User Console ? Operational
User Import from CSV Operational
Workday Import Operational
www.jumpcloud.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
Password Manager Signup and Data addition issue
Resolved - This incident has been resolved.
May 23, 09:00 MDT
Update - We are continuing to monitor for any further issues.
May 23, 08:57 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 08:56 MDT
Identified - The issue has been identified and a fix is being implemented.
May 23, 08:54 MDT
Investigating - We are currently investigating an issue with degraded performance on signup and data additions to password manager. We will update this incident as we know more.
May 23, 08:52 MDT
May 22, 2023
SCIM Service increased error rates
Resolved - This incident has been resolved.
May 22, 14:31 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 14:06 MDT
Identified - The issue has been identified and a fix is being implemented.
May 22, 13:56 MDT
Investigating - We are currently investigating increased error rates with our SCIM service. There may be delays with the propagating of SCIM data.
May 22, 13:39 MDT
May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023
Windows MDM agent install failures
Resolved - This incident has been resolved.
May 16, 09:40 MDT
Identified - The issue has been identified and a fix is being implemented.
May 16, 09:25 MDT
Investigating - We are currently investigating an issue with user led enrollment via Windows MDM currently leading to agent installation failures. We will update this issue as we know more.
May 16, 09:09 MDT
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