All Systems Operational
Agent ? Operational
Console ? Operational
Directory Insights Operational
General Access API Operational
G Suite Integration ? Operational
LDAP ? Operational
Office 365 Integration ? Operational
RADIUS ? Operational
SendGrid SMTP Services ? Operational
SSO ? Operational
System Insights Operational
Support Site ? Operational
90 days ago
99.94 % uptime
Today
Multi-Tenant Portal (MTP) Operational
Commands Operational
90 days ago
100.0 % uptime
Today
SCIM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - This incident has been resolved.
Jun 11, 13:13 MDT
Update - We are continuing to investigate reports of the JumpCloud Agent failing to install properly.
Jun 11, 12:51 MDT
Update - We are continuing to investigate this issue.
Jun 11, 12:16 MDT
Investigating - We're currently investigating reports of degraded performance or intermittent install issues with JumpCloud's Agent for systems service. We are investigating the cause of the issues currently, and will update the status event once resolved.
Jun 11, 11:30 MDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - This incident has been resolved and support.jumpcloud.com is now fully operational.
Jun 9, 12:29 MDT
Monitoring - The 3rd party provider has identified the issue and a fix has been implemented. We will continue to monitor our support site performance and will update the status event once the fix has been confirmed.
Jun 9, 12:19 MDT
Investigating - We're currently investigating reports of degraded performance on our Support Site (support.jumpcloud.com) due to a 3rd party issue. This issue is also affecting email correspondence with support@jumpcloud.com. We are investigating the cause of the issues currently, and will update the status event once resolved.
Jun 9, 11:32 MDT
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.