All Systems Operational
Active Directory Integration Operational
Admin Console
Operational
Agent
Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Directory Insights Operational
G Suite Integration
Operational
General Access API Operational
LDAP
Operational
MDM
Operational
Multi-Tenant Portal (MTP) Operational
Office 365 Integration
Operational
Password Manager Operational
Payment and Billing Operational
Policy Management Operational
Premium Support Services
Operational
RADIUS
Operational
Remote Assist Operational
SCIM Operational
Security Operational
Security Notifications
Operational
Security Advisories
Operational
SSO
Operational
Support Services Operational
Support.jumpcloud.com Operational
Phone Support Operational
Chat Support Operational
System Insights Operational
TOTP / MFA / JumpCloud Protect Operational
User Console
Operational
User Import from CSV Operational
Workday Import Operational
www.jumpcloud.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Resolved - This incident has been resolved.
Sep 27, 23:16 MDT
Investigating - We're investigating reports of degraded performance or intermittent connection issues with JumpCloud's Directory Insights service. We are investigating the cause of the issue and will update the status when resolved.
Sep 27, 22:57 MDT
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - This incident has been resolved.
Sep 20, 10:23 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 10:22 MDT
Identified - The issue has been identified and a fix is being implemented.
Sep 20, 10:20 MDT
Investigating - We are investigating an issue with creating a support ticket using the "Submit a Support Ticket" portal in the Admin Console. Support cases can still be created by emailing support@jumpcloud.com. We will update this incident as soon as we have information to share.
Sep 20, 10:15 MDT
Sep 19, 2023

No incidents reported.