All Systems Operational
Agent ? Operational
Admin Console ? Operational
Directory Insights Operational
General Access API Operational
G Suite Integration ? Operational
LDAP ? Operational
Office 365 Integration ? Operational
RADIUS ? Operational
SendGrid SMTP Services ? Operational
SSO ? Operational
System Insights Operational
Support Site ? Operational
Multi-Tenant Portal (MTP) Operational
Commands Operational
SCIM Operational
User Console ? Operational
Security Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2022

No incidents reported today.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022
Completed - The scheduled maintenance has been completed.
Jan 19, 10:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:00 MST
Update - TLS 1.0 and 1.1 have been deprecated by the Internet Engineering Task Force (IETF) as of March 25, 2021. As of January 19th, 2022, JumpCloud’s LDAP-as-a-Service will no longer allow TLS connections with version 1.1.

Please visit:
https://support.jumpcloud.com/support/s/article/Security-Update-Deprecation-of-TLS-1-1-and-LDAP-Cipher-Changes
For more information.
Jan 18, 12:25 MST
Scheduled - TLS 1.0 and 1.1 have been deprecated by the Internet Engineering Task Force (IETF) as of March 25, 2021. As of January 19th, 2022, JumpCloud’s LDAP-as-a-Service will no longer allow TLS connections with version 1.1.

Please visit:
https://support.jumpcloud.com/support/s/article/Security-Update-Deprecation-of-TLS-1-1-and-LDAP-Cipher-Changes
For more information.
Dec 15, 12:31 MST
Completed - The scheduled maintenance has been completed.
Jan 19, 05:14 MST
Verifying - Verification is currently underway for the maintenance items.
Jan 19, 05:11 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:00 MST
Scheduled - We will be performing urgent database maintenance on Wednesday January 19th, 12:00 UTC to 12:15 UTC (05:00 MST to 05:15 MST). During this time users will not be able to access the JumpCloud User or Admin console, or APIs. If you have any questions, please contact: support@jumpcloud.com.
Jan 18, 22:00 MST
Jan 18, 2022
Resolved - This incident has been resolved.
Jan 18, 08:59 MST
Identified - We have identified the issue with the delay in accessing the console and are implementing a fix.
Jan 18, 08:43 MST
Investigating - We are currently investigating delays or timeouts loading the Admin console. We will report back as soon as we have an update, or in 30 minutes. We apologize for any inconvenience this may cause.
Jan 18, 08:32 MST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.