This incident is now considered resolved.
Sep 21, 13:08 MDT
A fix has been implemented and we are monitoring the results.
Sep 21, 12:49 MDT
We have identified that the incident is related to an ongoing issue with Salesforce Communities. We are monitoring the status of this issue closely and will update as soon as Salesforce has implemented a fix. As a workaround please use https://jumpcloud-support.force.com/support/s/
to navigate to knowledge base articles. Embedded links in KB's will still reference the default domain that is impacted, so please independently search for those links or update url to the workaround domain.
Sep 21, 11:43 MDT
We are currently investigating the issue.
Sep 21, 10:51 MDT