All Systems Operational
Agent ? Operational
Console ? Operational
Directory Insights Operational
General Access API Operational
G Suite Integration ? Operational
LDAP ? Operational
Office 365 Integration ? Operational
RADIUS ? Operational
SendGrid SMTP Services ? Operational
SSO ? Operational
System Insights Operational
Support Site ? Operational
Multi-Tenant Portal (MTP) Operational
Commands Operational
SCIM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2021

No incidents reported today.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021
Postmortem - Read details
Jul 15, 13:15 MDT
Resolved - We've deployed a fix to production and our testing shows this fix to be successful.
Jul 14, 21:08 MDT
Update - We have tested the fix and are in the process of deploying this to production. We will post an update when that is complete.
Jul 14, 20:14 MDT
Update - We are currently in the process of testing the fix locally before deployment. We will update again when the fixed is pushed to production.
Jul 14, 17:23 MDT
Update - We are continuing to work on a fix and will provide another update in 30 minutes or less.
Jul 14, 16:51 MDT
Identified - The issue has been identified and we are working on a fix. We will provide another update when a fix has been implemented.
Jul 14, 16:15 MDT
Update - We continue to investigate this issue and are testing possible solutions. We will post another update as we know more.
Jul 14, 15:19 MDT
Update - We are still investigating this issue and will provide another update in 30 minutes, or as soon as we know more.
Jul 14, 14:43 MDT
Investigating - We're currently investigating an issue with the JumpCloud macOS agent. Users in some circumstances are unable to access the login window on macOS devices. We are actively working on this issue as our highest priority.
Jul 14, 14:08 MDT
Jul 13, 2021

No incidents reported.