JumpCloud Status

All Systems Operational

Agent Operational

Console Operational

Directory Insights Operational

General Access API Operational

G Suite Integration Operational

LDAP Operational

Office 365 Integration Operational

RADIUS Operational

SendGrid SMTP Services Operational

SSO Operational

System Insights Operational

Support Site Operational

Multi-Tenant Portal (MTP) Operational

Commands Operational

SCIM Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2021

No incidents reported today.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

Degraded Agent Service - macOS

Postmortem - Read details
Jul 15, 13:15 MDT

Resolved - We've deployed a fix to production and our testing shows this fix to be successful.
Jul 14, 21:08 MDT

Update - We have tested the fix and are in the process of deploying this to production. We will post an update when that is complete.
Jul 14, 20:14 MDT

Update - We are currently in the process of testing the fix locally before deployment. We will update again when the fixed is pushed to production.
Jul 14, 17:23 MDT

Update - We are continuing to work on a fix and will provide another update in 30 minutes or less.
Jul 14, 16:51 MDT

Identified - The issue has been identified and we are working on a fix. We will provide another update when a fix has been implemented.
Jul 14, 16:15 MDT

Update - We continue to investigate this issue and are testing possible solutions. We will post another update as we know more.
Jul 14, 15:19 MDT

Update - We are still investigating this issue and will provide another update in 30 minutes, or as soon as we know more.
Jul 14, 14:43 MDT

Investigating - We're currently investigating an issue with the JumpCloud macOS agent. Users in some circumstances are unable to access the login window on macOS devices. We are actively working on this issue as our highest priority.
Jul 14, 14:08 MDT

Jul 13, 2021

No incidents reported.