Resolved -
This incident has been resolved.
Jul 25, 10:07 MDT
Update -
We are continuing to monitor for any further issues.
Jul 25, 09:12 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 25, 09:12 MDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 25, 08:16 MDT
Update -
Launching Remote Assist in incognito mode or clearing the browser cache may be a temporary workaround for some customers.
Jul 25, 07:58 MDT
Investigating -
We are currently investigating an issue with Remote Assist connections
Jul 25, 07:44 MDT