All Systems Operational
Active Directory Integration Operational
Admin Console ? Operational
Agent ? Operational
Android EMM Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Directory Insights Operational
Federation Operational
G Suite Integration ? Operational
General Access API Operational
JumpCloud GO Operational
LDAP ? Operational
MDM ? Operational
Mobile Admin App: iOS and Android Operational
Multi-Tenant Portal (MTP) Operational
Office 365 Integration ? Operational
Password Manager Operational
Payment and Billing Operational
Policy Management Operational
RADIUS ? Operational
Remote Assist Operational
SCIM Operational
Security Operational
Security Notifications ? Operational
Security Advisories ? Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Software Management Operational
SSO ? Operational
Support Services Operational
Email Support Operational
Premium Phone Support Operational
Premium Chat Support Operational
jumpcloud.com/support Operational
System Insights Operational
TOTP / MFA / JumpCloud Protect Operational
User Console ? Operational
User Import from CSV Operational
Workday Import Operational
www.jumpcloud.com Operational
JumpCloud University Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 14, 2025
Increased error rates with JumpCloud Go Registration
Resolved - This incident has been resolved.
Jan 14, 12:27 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 12:10 MST
Identified - We've identified the issue and are working on a fix. Customers experiencing this issue can re-try the registration attempt and the request should eventually be successful.
Jan 14, 10:03 MST
Investigating - We are investigating increased errors with a service responsible for managing our token service which may cause issues for some users with registering JumpCloud Go. We will update this issue as we know more.
Jan 14, 09:38 MST
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025
Increased Error Rate with Directory Service
Resolved - This incident has been resolved.
Jan 2, 04:24 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 2, 04:19 MST
Identified - The issue has been identified and a fix is being implemented.
Jan 2, 04:16 MST
Update - The issue has been identified and a fix is being implemented.
Jan 2, 04:14 MST
Investigating - We're currently investigating reports of degraded performance or intermittent synchronization issues with JumpCloud's Directory Services. We are investigating the cause of the issues currently, and will update the status event once resolved.
Jan 2, 04:12 MST
Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

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