Resolved -
This incident has been resolved.
Sep 27, 23:16 MDT
Investigating -
We're investigating reports of degraded performance or intermittent connection issues with JumpCloud's Directory Insights service. We are investigating the cause of the issue and will update the status when resolved.
Sep 27, 22:57 MDT
Resolved -
This incident has been resolved.
Sep 20, 10:23 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 20, 10:22 MDT
Identified -
The issue has been identified and a fix is being implemented.
Sep 20, 10:20 MDT
Investigating -
We are investigating an issue with creating a support ticket using the "Submit a Support Ticket" portal in the Admin Console. Support cases can still be created by emailing support@jumpcloud.com. We will update this incident as soon as we have information to share.
Sep 20, 10:15 MDT