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Active Directory
Operational
Active Directory Integration - US Region
Operational
Active Directory Integration - EU Region
Operational
Active Directory Integration - IN Region
Operational
Admin Console
Operational
Admin Console - US Region
Operational
Admin Console - EU Region
Operational
Admin Console - IN Region
Operational
Agent
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Agent - US Region
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Agent - EU Region
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Agent - IN Region
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AI Gateway
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AI Gateway - US Region
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AI Gateway - EU Region
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Android EMM
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Android EMM - US Region
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Android EMM - EU Region
Operational
Apple MDM
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Apple MDM - US Region
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Apple MDM - EU Region
Operational
Cloudflare
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Cloudflare Cloudflare Firewall
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Cloudflare CDN/Cache
Operational
Commands
Operational
Commands - US Region
Operational
Custom API Import
Operational
Custom API Import - US Region
Operational
Custom API Import - EU Region
Operational
Directory Insights
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Directory Insights - US Region
Operational
Directory Insights - EU Region
Operational
Directory Insights - IN Region
Operational
Federation
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Federation - US Region
Operational
Federation - EU Region
Operational
Google Workspace
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Google Workspace Integration - US Region
Operational
Google Workspace Integration - EU Region
Operational
General Access API
Operational
General Access API - US Region
Operational
General Access API - EU Region
Operational
General Access API - IN Region
Operational
Groups (user/devices)
Operational
Groups (user/devices) - US Region
Operational
Groups (user/devices) - EU Region
Operational
JumpCloud GO
Operational
JumpCloud GO - US Region
Operational
JumpCloud GO - EU Region
Operational
LDAP
Operational
LDAP - US Region
Operational
LDAP - EU Region
Operational
LDAP - IN Region
Operational
Mobile Admin App: iOS and Android
Operational
Mobile Admin App: iOS and Android - US Region
Operational
Mobile Admin App: iOS and Android - EU Region
Operational
Multi-Tenant Portal (MTP)
Operational
Multi-Tenant Portal (MTP) - US Region
Operational
Multi-Tenant Portal (MTP) - EU Region
Operational
Multi-Tenant Portal (MTP) - IN Region
Operational
Office 365 Integration
Operational
Office 365 Integration - US Region
Operational
Office 365 Integration - EU Region
Operational
Privileged Access Management (PAM)
Operational
Privileged Access Management (PAM) - US Region
Operational
Privileged Access Management (PAM) - EU Region
Operational
Password Manager
Operational
Password Manager - US Region
Operational
Password Manager - EU Region
Operational
Password Policies
Operational
Password Policies - US Region
Operational
Password Policies - EU Region
Operational
Payment and Billing
Operational
Payment and Billing - US Region
Operational
Payment and Billing - EU Region
Operational
Policy Management
Operational
Policy Management - US Region
Operational
Policy Management - EU Region
Operational
RADIUS
Operational
RADIUS - US Region
Operational
RADIUS - EU Region
Operational
RADIUS - IN Region
Operational
Remote Assist
Operational
Remote Assist - US Region
Operational
Remote Assist - EU Region
Operational
Remote Assist - IN Region
Operational
Reporting
Operational
Reporting - US Region
Operational
Reporting - EU Region
Operational
SCIM
Operational
SCIM - US Region
Operational
SCIM - EU Region
Operational
Security
Operational
Security Notifications
Operational
Security Advisories
Operational
Self-Service Account Provisioning (Devices SSAP)
Operational
Self-Service Account Provisioning (Devices SSAP) - US Region
Operational
Software Management
Operational
Software Management - US Region
Operational
Software Management - EU Region
Operational
SSO
Operational
SSO - US Region
Operational
SSO - EU Region
Operational
SSO - IN Region
Operational
SSO OIDC
Operational
SSO OIDC - US Region
Operational
SSO OIDC - EU Region
Operational
SSO OIDC - IN Region
Operational
Support Services
Operational
Email Support
Operational
Premium Phone Support
Operational
Premium Chat Support
Operational
jumpcloud.com/support
Operational
System Insights
Operational
System Insights - US Region
Operational
System Insights - EU Region
Operational
System Insights - IN Region
Operational
TOTP / MFA / JumpCloud Protect
Operational
TOTP / MFA / JumpCloud Protect - US Region
Operational
TOTP / MFA / JumpCloud Protect - EU Region
Operational
TOTP / MFA / JumpCloud Protect - IN Region
Operational
User Console
Operational
User Console - US Region
Operational
User Console - EU Region
Operational
User Console - IN Region
Operational
User Import from CSV
Operational
User Import from CSV - US Region
Operational
User Import from CSV - EU Region
Operational
Windows MDM
Operational
Windows MDM - US Region
Operational
Windows MDM - EU Region
Operational
Workday Import
Operational
Workday Import - US Region
Operational
Workday Import - EU Region
Operational
www.jumpcloud.com
Operational
www.jumpcloud.com
Operational
www.jumpcloud.com - EU Region
Operational
JumpCloud University
Operational
JumpCloud University - US Region
Operational
JumpCloud University - EU Region
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance for Core Database (IN Region) Sep 18, 2026 19:30-20:30 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 08, 2026 - 15:54 MDT
Sep 08, 2026 - 15:54 MDT
Scheduled -
Scheduled Maintenance: Core Database Upgrade (India region)
Maintenance window: Saturday, September 19, 2026, 01:30 - 02:30 UTC (07:00 - 08:00 IST)
Who's affected: Organizations hosted in JumpCloud's India region. Other regions are not affected.
What to expect: We're performing an upgrade to the core database that underpins the India region. Unlike most maintenance, this upgrade requires the regional database to be briefly moved to read-only. Within the window there is a brief period of roughly 10 minutes where JumpCloud services in the region may experience some interruption:
°New Administrator admin logins may fail, but existing sessions should continue as read-only.
°End users will be able to authenticate to JumpCloud and JumpCloud-protected resources (such as SSO applications) during the interruption, however there may be some slowness and limited functionality.
°Changes cannot be saved. Creating or modifying users, devices, groups, policies, and other settings will fail during the window and should be retried once maintenance completes.
°Device management is briefly delayed. Commands, enrollments, and agent-reported data submitted during the window are queued and should process automatically once the database returns to read-write.
°API read requests may continue to work; write requests will fail during the window and should be retried afterward.
Action required: None. All services reconnect automatically once maintenance completes, and any request that fails during the interruption will succeed on retry. No data is lost.
We appreciate your patience while we complete this infrastructure upgrade. If you have any questions, please contact JumpCloud Support.
Sep 08, 2026 - 15:49 MDT
Maintenance window: Saturday, September 19, 2026, 01:30 - 02:30 UTC (07:00 - 08:00 IST)
Who's affected: Organizations hosted in JumpCloud's India region. Other regions are not affected.
What to expect: We're performing an upgrade to the core database that underpins the India region. Unlike most maintenance, this upgrade requires the regional database to be briefly moved to read-only. Within the window there is a brief period of roughly 10 minutes where JumpCloud services in the region may experience some interruption:
°New Administrator admin logins may fail, but existing sessions should continue as read-only.
°End users will be able to authenticate to JumpCloud and JumpCloud-protected resources (such as SSO applications) during the interruption, however there may be some slowness and limited functionality.
°Changes cannot be saved. Creating or modifying users, devices, groups, policies, and other settings will fail during the window and should be retried once maintenance completes.
°Device management is briefly delayed. Commands, enrollments, and agent-reported data submitted during the window are queued and should process automatically once the database returns to read-write.
°API read requests may continue to work; write requests will fail during the window and should be retried afterward.
Action required: None. All services reconnect automatically once maintenance completes, and any request that fails during the interruption will succeed on retry. No data is lost.
We appreciate your patience while we complete this infrastructure upgrade. If you have any questions, please contact JumpCloud Support.
Sep 08, 2026 - 15:49 MDT
Maintenance for Core Database (EU Region) Sep 25, 2026 20:30-21:30 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 08, 2026 - 15:52 MDT
Sep 08, 2026 - 15:52 MDT
Scheduled -
Scheduled Maintenance: Core Database Upgrade (India region)
prd02 (EU Region) - Saturday, September 26th, 2026 - 02:30 - 03:30 UTC (04:30 - 05:30 CEST)
Who's affected: Organizations hosted in JumpCloud's EU region. Other regions are not affected.
What to expect: We're performing an upgrade to the core database that underpins the India region. Unlike most maintenance, this upgrade requires the regional database to be briefly moved to read-only. Within the window there is a brief period of roughly 10 minutes where JumpCloud services in the region may experience some interruption:
°New Administrator admin logins may fail, but existing sessions should continue as read-only.
°End users will be able to authenticate to JumpCloud and JumpCloud-protected resources (such as SSO applications) during the interruption, however there may be some slowness and limited functionality.
°Changes cannot be saved. Creating or modifying users, devices, groups, policies, and other settings will fail during the window and should be retried once maintenance completes.
°Device management is briefly delayed. Commands, enrollments, and agent-reported data submitted during the window are queued and should process automatically once the database returns to read-write.
°API read requests may continue to work; write requests will fail during the window and should be retried afterward.
Action required: None. All services reconnect automatically once maintenance completes, and any request that fails during the interruption will succeed on retry. No data is lost.
We appreciate your patience while we complete this infrastructure upgrade. If you have any questions, please contact JumpCloud Support.
Sep 08, 2026 - 15:52 MDT
prd02 (EU Region) - Saturday, September 26th, 2026 - 02:30 - 03:30 UTC (04:30 - 05:30 CEST)
Who's affected: Organizations hosted in JumpCloud's EU region. Other regions are not affected.
What to expect: We're performing an upgrade to the core database that underpins the India region. Unlike most maintenance, this upgrade requires the regional database to be briefly moved to read-only. Within the window there is a brief period of roughly 10 minutes where JumpCloud services in the region may experience some interruption:
°New Administrator admin logins may fail, but existing sessions should continue as read-only.
°End users will be able to authenticate to JumpCloud and JumpCloud-protected resources (such as SSO applications) during the interruption, however there may be some slowness and limited functionality.
°Changes cannot be saved. Creating or modifying users, devices, groups, policies, and other settings will fail during the window and should be retried once maintenance completes.
°Device management is briefly delayed. Commands, enrollments, and agent-reported data submitted during the window are queued and should process automatically once the database returns to read-write.
°API read requests may continue to work; write requests will fail during the window and should be retried afterward.
Action required: None. All services reconnect automatically once maintenance completes, and any request that fails during the interruption will succeed on retry. No data is lost.
We appreciate your patience while we complete this infrastructure upgrade. If you have any questions, please contact JumpCloud Support.
Sep 08, 2026 - 15:52 MDT