Jul 15, 13:15 MDT
We've deployed a fix to production and our testing shows this fix to be successful.
Jul 14, 21:08 MDT
We have tested the fix and are in the process of deploying this to production. We will post an update when that is complete.
Jul 14, 20:14 MDT
We are currently in the process of testing the fix locally before deployment. We will update again when the fixed is pushed to production.
Jul 14, 17:23 MDT
We are continuing to work on a fix and will provide another update in 30 minutes or less.
Jul 14, 16:51 MDT
The issue has been identified and we are working on a fix. We will provide another update when a fix has been implemented.
Jul 14, 16:15 MDT
We continue to investigate this issue and are testing possible solutions. We will post another update as we know more.
Jul 14, 15:19 MDT
We are still investigating this issue and will provide another update in 30 minutes, or as soon as we know more.
Jul 14, 14:43 MDT
We're currently investigating an issue with the JumpCloud macOS agent. Users in some circumstances are unable to access the login window on macOS devices. We are actively working on this issue as our highest priority.
Jul 14, 14:08 MDT