All Systems Operational
Active Directory Integration Operational
Admin Console ? Operational
Agent ? Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Directory Insights Operational
G Suite Integration ? Operational
General Access API Operational
LDAP ? Operational
MDM ? Operational
Multi-Tenant Portal (MTP) Operational
Office 365 Integration ? Operational
Password Manager Operational
Payment and Billing Operational
Policy Management Operational
Premium Support Services ? Operational
RADIUS ? Operational
Remote Assist Operational
SCIM Operational
Security Operational
Security Notifications ? Operational
Security Advisories ? Operational
SSO ? Operational
System Insights Operational
TOTP / MFA / JumpCloud Protect Operational
User Console ? Operational
User Import from CSV Operational
Workday Import Operational
www.jumpcloud.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 27, 2023

No incidents reported today.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023
Multiple password expiration warning emails sent to some users
Resolved - This incident has been resolved.
Mar 22, 18:38 MDT
Identified - The issue has been identified and a fix is being implemented.
Mar 22, 15:33 MDT
Investigating - We are currently seeing an issue with multiple "Password Expiration Warning" emails being sent to users. Some users may be receiving these as often as every five minutes. We are actively working on this issue.
Mar 22, 15:20 MDT
Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023
macOS MDM
Resolved - This incident has been resolved.
Mar 14, 16:36 MDT
Update - We are continuing to monitor for any further issues.
Mar 14, 15:03 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 14:57 MDT
Investigating - We are investigating an issue with Apple MDM enrollment on macOS devices. Affected Device Enrollment systems may not install the JumpCloud Agent, and Automated Device Enrollment devices may halt at the "Waiting for management server..." stage.
Mar 14, 14:16 MDT
Premium Support Chat Service Outage
Resolved - This incident has been resolved.
Mar 14, 04:20 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 03:59 MDT
Update - We are continuing to investigate this issue.
Mar 14, 03:49 MDT
Investigating - We've identified an ongoing issue with the chat service used for JumpCloud Premium Support. At this time customers are not able to complete chats to the JumpCloud Customer Support. Chat service provider has identified a likely cause and are currently performing fix.
Mar 14, 03:48 MDT
Mar 13, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage