All Systems Operational
Uptime over the past 90 days. View historical uptime.
Agent ? Operational
Admin Console ? Operational
Directory Insights Operational
General Access API Operational
G Suite Integration ? Operational
LDAP ? Operational
Office 365 Integration ? Operational
RADIUS ? Operational
SSO ? Operational
System Insights Operational
Support Site ? Operational
Multi-Tenant Portal (MTP) Operational
Commands Operational
SCIM Operational
User Console ? Operational
MDM ? Operational
90 days ago
99.97 % uptime
Today
TOTP / MFA / JumpCloud Protect Operational
90 days ago
100.0 % uptime
Today
Workday Import Operational
90 days ago
100.0 % uptime
Today
User Import from CSV Operational
90 days ago
100.0 % uptime
Today
www.jumpcloud.com Operational
90 days ago
100.0 % uptime
Today
Security Operational
90 days ago
100.0 % uptime
Today
Security Notifications ? Operational
90 days ago
100.0 % uptime
Today
Security Advisories ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Cloudflare Cloudflare API Operational
Cloudflare Cloudflare Dashboard Operational
Cloudflare Cloudflare Authoritative DNS Operational
Active Directory Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
System Insights Database Maintenance Oct 15, 2022 09:00-10:30 MDT
We will be performing maintenance on JumpCloud's System Insights Database on Saturday, October 15th, 15:00 UTC to 16:30 UTC (09:00 AM MDT to 10:30 AM MDT). During this window access to System Insights data in the UI will not be available, and updates to System Insights data for devices will be delayed until after the maintenance is complete. If you have any questions, please contact: support@jumpcloud.com.
Posted on Oct 05, 2022 - 08:22 MDT
Past Incidents
Oct 7, 2022

No incidents reported today.

Oct 6, 2022

No incidents reported.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022
Admin Console and MDM Service Impacted
Resolved - This incident has been resolved.
Oct 3, 16:14 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 15:33 MDT
Update - We are in the process of completing an update to restore functionality to a few of JumpCloud's core services related to the Admin Console and MDM. We've observed progress in the restoration of these services and will post another update once complete.
Oct 3, 14:55 MDT
Update - Our teams are continuing to work on implementing a fix for the issues impacting JumpCloud Admin Console and MDM Enrollments. We will provide another update when we have more information or when the fix is complete.
Oct 3, 14:05 MDT
Update - As part of the ongoing issue with the JumpCloud Admin Console new MDM enrollments are impacted as well. We will continue to post updates for the JumpCloud Admin Console and MDM Enrollments until these issues are resolved.
Oct 3, 13:30 MDT
Update - We are continuing to work on implementing a fix for the JumpCloud Admin Console. The JumpCloud User Console is fully functional and end users should be able to continue to access SSO Applications from the User Console via https://console.jumpcloud.com/userconsole#/
Oct 3, 13:20 MDT
Identified - The issue has been identified and we are working on implementing a fix.
Oct 3, 12:42 MDT
Investigating - We are currently investigation an increase in error rates logging into the Admin Portal. We will update as soon as we know more.
Oct 3, 11:53 MDT
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022
JumpCloud’s Networking Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 09:28 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 09:00 MDT
Scheduled - We will be performing upgrades on JumpCloud’s networking infrastructure on Saturday, September 24th, 15:00 UTC to 16:00 UTC (09:00 MDT to 10:00 MDT). These upgrades will enhance performance and reliability of all of JumpCloud services. All JumpCloud services will remain available during this period of time, however some users may experience a short period of intermittent availability logging into the User or Admin console during this window. If you have any questions, please contact: support@jumpcloud.com.
Sep 19, 20:16 MDT
Sep 23, 2022

No incidents reported.

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