Increased Error Rate with Directory Service
Incident Report for JumpCloud
Resolved
This incident has been resolved.
Posted Dec 11, 2024 - 04:13 MST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 11, 2024 - 03:11 MST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 11, 2024 - 03:02 MST
Investigating
We're currently investigating reports of degraded performance or intermittent synchronization issues with JumpCloud's Directory Services. We are investigating the cause of the issues currently, and will update the status event once resolved.
Posted Dec 11, 2024 - 02:14 MST
This incident affected: Admin Console and SSO.
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