Legacy RADIUS server permanent IP deprecation
Scheduled Maintenance Report for JumpCloud
Completed
The scheduled maintenance has been completed.
Posted 7 months ago. Jan 31, 2019 - 06:15 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 7 months ago. Jan 31, 2019 - 06:00 MST
Scheduled
This is a final reminder that we will be deprecating our old RADIUS server IPs on January 31, 2019, at 1:00 PM UTC (06:00 AM US MST). At that time, organizations that have not cutover to our new RADIUS infrastructure and servers will no longer be able to connect and authenticate to the old RADIUS server IPs.

To avoid loss of RADIUS access when the old RADIUS server IPS are shutdown, customers that are using JumpCloud’s RADIUS-As-A-Service are encouraged to check their RADIUS configuration to ensure that they are pointed connection to the new IPs listed below before January 31, 2019.

18.204.0.31 - us1.radius.jumpcloud.com - US East
54.203.27.225 - us2.radius.jumpcloud.com - US West
18.194.159.20 - eu1.radius.jumpcloud.com - EU
18.182.131.248 - ap1.radius.jumpcloud.com - APAC

Please contact JumpCloud Support, support@jumpcloud.com, if you need assistance.
Posted 7 months ago. Jan 25, 2019 - 12:15 MST
This scheduled maintenance affected: RADIUS.