Degraded Directory Insights

Incident Report for JumpCloud

Resolved

This incident has been resolved.
Posted Feb 03, 2025 - 03:22 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2025 - 03:02 MST

Identified

The issue has been identified and a fix is being evaluated.
Posted Feb 03, 2025 - 02:38 MST

Investigating

We're investigating reports of degraded performance with JumpCloud's Directory Insights service. We are investigating the cause of the issues currently, and will update the status once resolved.
Posted Feb 03, 2025 - 01:56 MST
This incident affected: Directory Insights.
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