Degraded LDAP MFA Service

Incident Report for JumpCloud

Resolved

This incident has been resolved.
Posted Jan 16, 2025 - 20:43 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 16, 2025 - 20:29 MST

Investigating

We're currently investigating reports of intermittent authentication issues with JumpCloud's MFA for LDAP in Europe. We are investigating the cause of the issues currently, and will update the status event once resolved.
Posted Jan 16, 2025 - 19:25 MST
This incident affected: LDAP.
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