This incident has been resolved and support.jumpcloud.com is now fully operational.

The 3rd party provider has identified the issue and a fix has been implemented. We will continue to monitor our support site performance and will update the status event once the fix has been confirmed.

We're currently investigating reports of degraded performance on our Support Site (support.jumpcloud.com) due to a 3rd party issue. This issue is also affecting email correspondence with support@jumpcloud.com. We are investigating the cause of the issues currently, and will update the status event once resolved.