JumpCloud User Portal - Increased Error Rates

Incident Report for JumpCloud

Resolved

This incident has been resolved.
Posted Jun 04, 2024 - 11:35 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2024 - 11:27 MDT

Investigating

We are seeing an increase in error rates on JumpCloud's User Portal which may be causing login issues for some users. We will update this incident as we know more.
Posted Jun 04, 2024 - 11:15 MDT
This incident affected: User Console.