Degraded Zero-Touch Enrollment

Incident Report for JumpCloud

Resolved

This incident has been resolved.

Posted Apr 18, 2023 - 09:06 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 18, 2023 - 07:31 MDT

Investigating

We have identified an issue where new devices that are going through Zero Touch Enrollment are not exiting Setup Assistant correctly. We will update this issue as we know more.

Posted Apr 18, 2023 - 07:24 MDT

This incident affected: Agent.