Degraded Agent Propagation

Incident Report for JumpCloud

Resolved

This incident has been resolved.
Posted May 18, 2022 - 16:42 MDT

Update

We are continuing to monitor for any further issues.
Posted May 18, 2022 - 16:28 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 18, 2022 - 16:28 MDT

Investigating

We are currently investigating an issue with delays (up to two minutes) in syncing user, commands, and policy information with the JumpCloud Devices Agent. We will report back as soon as we have an update. We apologize for any disruption this may cause.
Posted May 18, 2022 - 15:33 MDT
This incident affected: Agent.
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