Increased error rates on policies

Incident Report for JumpCloud

Resolved

This incident has been resolved.
Posted Sep 11, 2024 - 09:04 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2024 - 08:52 MDT

Investigating

We are currently seeing an increase in error rates on policies. Some customers may see an error "Unable to fetch policies!"
Posted Sep 11, 2024 - 08:40 MDT
This incident affected: Policy Management (Policy Management).