JumpCloud Degraded Service

Incident Report for JumpCloud

Resolved

This incident has been resolved, we will continue to monitor.

Posted Jun 02, 2021 - 14:11 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 02, 2021 - 14:10 MDT

Identified

The issue has been identified and a fix is in progress.

Posted Jun 02, 2021 - 13:30 MDT

Update

We are continuing to investigate this issue.

Posted Jun 02, 2021 - 13:22 MDT

Investigating

We are currently investigating an issue with latency across multiple services. We are actively working on this issue.

Posted Jun 02, 2021 - 13:22 MDT

This incident affected: Console and General Access API.