iOS and Android Admin App degradation

Incident Report for JumpCloud

Resolved

A new version of the Admin app is available for both iOS and Android.

Posted Jun 21, 2024 - 15:09 MDT

Update

A new version of the Android Admin application is available for download which should solve this issue. The iOS version should be available for download shortly.

Posted Jun 21, 2024 - 11:25 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 21, 2024 - 10:34 MDT

Investigating

We are currently investigating an issue with the JumpCloud iOS and Android Admin application.

Posted Jun 21, 2024 - 09:26 MDT

This incident affected: Mobile Admin App: iOS and Android.