Security Notification - Upcoming Cipher Suite Hardening Maintenance
Scheduled Maintenance Report for JumpCloud
Completed
The scheduled maintenance has been completed.
Posted Jun 29, 2022 - 12:37 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 29, 2022 - 11:30 MDT
Scheduled
As you know JumpCloud is always concerned about your organization's and our security. We are always testing and improving the overall security posture of JumpCloud. We have identified an improvement that we feel would help in this effort and will be addressing it on the 29th of June. The improvements that we will be making should not have any impact on day-to-day operation if you are leveraging the latest security practice. However, if you are using older web browsers or applications that do not support the latest cipher types you might be impacted. A possible message you may encounter could be:

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

The changes we will be making will restrict the cipher removing all "weak" types, to only allow:

ECDHE-RSA-AES256-GCM-SHA384
ECDHE-RSA-AES128-GCM-SHA256

Once this change is made if you get any error messages, please make sure that you are using the latest cipher suite and update all browsers to the latest. This should resolve any issues you might have. If you have any questions, please contact: support@jumpcloud.com
Posted Jun 24, 2022 - 17:06 MDT
This scheduled maintenance affected: Admin Console and User Console.