Degraded Website

Incident Report for JumpCloud

Resolved

This incident has been resolved.

Posted Oct 22, 2024 - 17:42 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 22, 2024 - 17:33 MDT

Investigating

We're currently investigating reports of degraded performance or intermittent connection issues on jumpcloud.com. We are investigating the cause of the issues currently, and will update the status event once resolved. Note that the JumpCloud Admin Console & User Portal are operational.

Posted Oct 22, 2024 - 17:20 MDT

This incident affected: Support Services (jumpcloud.com/support) and www.jumpcloud.com.