Degraded Agent Service

Incident Report for JumpCloud

Resolved

This incident has been resolved.

Posted Jun 11, 2021 - 13:13 MDT

Update

We are continuing to investigate reports of the JumpCloud Agent failing to install properly.

Posted Jun 11, 2021 - 12:51 MDT

Update

We are continuing to investigate this issue.

Posted Jun 11, 2021 - 12:16 MDT

Investigating

We're currently investigating reports of degraded performance or intermittent install issues with JumpCloud's Agent for systems service. We are investigating the cause of the issues currently, and will update the status event once resolved.

Posted Jun 11, 2021 - 11:30 MDT

This incident affected: Agent.