TOTP setup failing for new users

Incident Report for JumpCloud

Resolved

This incident has been resolved.

Posted Mar 18, 2021 - 19:17 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 18, 2021 - 16:18 MDT

Investigating

We are currently investigating an issue where TOTP setup for new users is failing. We are working this issue with priority and will update status as we continue to investigate.

Posted Mar 18, 2021 - 16:12 MDT

This incident affected: Admin Console.