A fix has been implemented and we are monitoring results across JumpCloud's Console Service for administrators at https://console.jumpcloud.com/ and JumpCloud's Multi-Tenant Portal (MTP).
Posted Aug 03, 2021 - 12:29 MDT
Identified
The issue has been identified and we are working on a fix.
Posted Aug 03, 2021 - 12:23 MDT
Update
We are continuing to investigate the cause of the issues currently, and will update the status event once resolved.
Posted Aug 03, 2021 - 11:11 MDT
Investigating
We're currently investigating reports of degraded performance with JumpCloud's Console Service for administrators at https://console.jumpcloud.com/ and JumpCloud's Multi-Tenant Portal (MTP). We are investigating the cause of the issue currently, and will update the status event once resolved.
Posted Aug 03, 2021 - 10:41 MDT
This incident affected: Admin Console and Multi-Tenant Portal (MTP).