Increased error rates with Password Manager

Incident Report for JumpCloud

Resolved

This incident has been resolved.
Posted Oct 07, 2024 - 14:11 MDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 07, 2024 - 14:01 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 07, 2024 - 13:52 MDT

Investigating

We are currently investigating an issue with increased error rates for Password Manager. Password Manager may not be loading correctly in the Admin Portal, and end users may not be able to sync passwords or save new items. We will update this issue as soon as we have more information.
Posted Oct 07, 2024 - 13:34 MDT
This incident affected: Password Manager.
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