Password Manager Signup and Data addition issue

Incident Report for JumpCloud

Resolved

This incident has been resolved.
Posted May 23, 2023 - 09:00 MDT

Update

We are continuing to monitor for any further issues.
Posted May 23, 2023 - 08:57 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 23, 2023 - 08:56 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 23, 2023 - 08:54 MDT

Investigating

We are currently investigating an issue with degraded performance on signup and data additions to password manager. We will update this incident as we know more.
Posted May 23, 2023 - 08:52 MDT
This incident affected: Password Manager.