Degraded Console Service

Incident Report for JumpCloud

Resolved

An outage of JumpCloud's Console Service for administrator and user login at https://console.jumpcloud.com/ occurred from 5:25 PM MDT, and was resolved at 6:02PM MDT. All operations after 6:02PM MDT have returned to normal, and the issue is currently considered resolved.
Posted Aug 21, 2018 - 18:02 MDT

Investigating

We're currently investigating reports of degraded performance or intermittent connectivity issues with JumpCloud's Console Service for administrator and user login at https://console.jumpcloud.com/. We are investigating the cause of the issues currently, and will update the status event once resolved.
Posted Aug 21, 2018 - 17:30 MDT
This incident affected: Admin Console.