JumpCloud Agent flagged by Anti-Virus

Incident Report for JumpCloud

Resolved

This incident has been resolved.

Posted Nov 30, 2018 - 15:37 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 29, 2018 - 12:56 MST

Identified

We are currently working with AV vendors and alerting them to the False/Positive that is being reported where the JumpCloud agent has been flagged as a Trojan.

Posted Nov 28, 2018 - 11:31 MST

This incident affected: Agent.