LDAP Service Outage

Incident Report for JumpCloud

Resolved

This incident has been resolved.
Posted Aug 09, 2025 - 02:43 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 09, 2025 - 02:22 MDT

Update

We are continuing to work on implementing a fix for this issue.
Posted Aug 09, 2025 - 02:08 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 09, 2025 - 01:31 MDT

Investigating

We are currently investigating reports of an accessibility outage with JumpCloud's LDAP-as-a-Service, and will update the status as more information becomes available.
Posted Aug 09, 2025 - 00:44 MDT
This incident affected: LDAP (LDAP).
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