Console login intermittently displaying white screen

Incident Report for JumpCloud

Resolved

This incident has been resolved.

Posted Jan 07, 2022 - 10:31 MST

Monitoring

A fix has been implemented and we are monitoring the results. We will report back as soon as we have an update.

Posted Jan 07, 2022 - 09:49 MST

Identified

We have identified the issue and are implementing a fix. We will report back as soon as we have an update, or in 30 minutes

Posted Jan 07, 2022 - 09:09 MST

Investigating

We are currently investigating an issue with a white screen being displayed intermittently on login. We will report back as soon as we have an update, or in 30 minutes. We apologize for any disruption this may cause.

Posted Jan 07, 2022 - 08:55 MST

This incident affected: Admin Console and User Console.