Degraded G Suite Directory Service
Incident Report for JumpCloud
Resolved
This incident has been resolved. Messages are being processed as normal, but some customers may still experience a slight delay.
Posted Sep 06, 2023 - 13:06 MDT
Update
We are continuing to monitor for any further issues.
Posted Sep 06, 2023 - 10:20 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 06, 2023 - 08:58 MDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 06, 2023 - 07:43 MDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 06, 2023 - 06:36 MDT
Investigating
We're currently investigating reports of degraded performance or intermittent synchronization issues with JumpCloud's G Suite Directory Service. We are investigating the cause of the issues currently, and will update the status event once resolved.
Posted Sep 06, 2023 - 06:12 MDT
This incident affected: G Suite Integration.