Android Device Enrollment Issues

Incident Report for JumpCloud

Resolved

This incident is now considered resolved and new Android device enrollments should be completing successfully.

Posted Oct 27, 2023 - 16:47 MDT

Identified

The issue has been identified and we are working on a fix. We are seeing issues with new enrollments of company-owned Android devices via the JumpCloud Admin console. New Android enrollments via the JumpCloud User Console are continuing to function properly.

Posted Oct 27, 2023 - 09:16 MDT

Investigating

We are experiencing issues with new enrollments of company-owned Android devices via the JumpCloud Admin console. New Android enrollments via the JumpCloud User Console are continuing to function properly.

Posted Oct 27, 2023 - 07:10 MDT

This incident affected: Android EMM.