Degraded Enrollment Functionality
Incident Report for JumpCloud
Resolved
From 11:00 UTC today until 12:55 UTC, Apple devices were unable to enroll in MDM Management by JumpCloud. If you attempted to manage a macOS or iOS device either with zero-touch enrollment or manually, you would have received a notice that JumpCloud's MDM server was not responding. Please attempt to manually enroll these systems at this time, or run 'sudo profiles renew -type enrollment' for systems in Zero Touch enrollment.
Posted Apr 04, 2022 - 05:00 MDT