Maintenance for JumpCloud's Authentication Service

Scheduled Maintenance Report for JumpCloud

Completed

The scheduled maintenance has been completed.
Posted Apr 02, 2026 - 23:59 MDT

Verifying

Verification is currently underway for the maintenance items.
Posted Apr 02, 2026 - 23:55 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 02, 2026 - 22:00 MDT

Scheduled

Scheduled maintenance for JumpCloud's Authentication Service.

Maintenance Window: Thursday, April 2nd, 2026 22:00 to 23:30 MDT (Friday, April 3, 04:00 – 05:30 UTC)

What to expect:
• Any interruption to authentication requests will be very short lived - most users may notice nothing at all. If any disruption does occur, it is expected to last no more than 5-10 seconds. Active sessions should remain unaffected.
• Scheduled jobs may experience intermittent delays during this window.

No action is required on your end.

This maintenance is critical for system stability and security; we appreciate your patience while we implement these infrastructure enhancements.

If you have any questions or concerns, please reach out to JumpCloud Support.
Posted Mar 24, 2026 - 13:00 MDT
This scheduled maintenance affected: LDAP (LDAP), RADIUS (RADIUS), Agent (Agent), User Console (User Console), TOTP / MFA / JumpCloud Protect (TOTP / MFA / JumpCloud Protect), Remote Assist (Remote Assist), and Admin Console (Admin Console - EU Region).