Support ticket creation through the Admin Portal
Incident Report for JumpCloud
This incident has been resolved.
Posted Sep 20, 2023 - 10:23 MDT
A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2023 - 10:22 MDT
The issue has been identified and a fix is being implemented.
Posted Sep 20, 2023 - 10:20 MDT
We are investigating an issue with creating a support ticket using the "Submit a Support Ticket" portal in the Admin Console. Support cases can still be created by emailing We will update this incident as soon as we have information to share.
Posted Sep 20, 2023 - 10:15 MDT
This incident affected: Support Services (