Degraded Commands Service

Incident Report for JumpCloud

Resolved

This incident has been resolved.
Posted Sep 25, 2026 - 12:33 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2026 - 11:55 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 25, 2026 - 11:29 MDT

Investigating

We're currently investigating reports of degraded performance with updating Details or Associations to Commands in the Admin Portal.  We are investigating the cause of the issues currently, and will update the status event once resolved.
Posted Sep 25, 2026 - 11:27 MDT
This incident affected: Commands (Commands - US Region, Commands - EU Region, Commands - IN Region).
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