Agent Service Outage

Incident Report for JumpCloud

Resolved

An outage of JumpCloud Agent Service for systems occurred from 2:15AM MDT, and was resolved at 6:50AM MDT. All operations after 6:50AM MDT have returned to normal, and the issue is currently considered resolved.

Posted Oct 29, 2019 - 07:00 MDT

Investigating

We're currently investigating reports of an accessibility outage with JumpCloud's Agent Service for systems. We are investigating the cause of the issues currently, and will update the status event once resolved.

Posted Oct 29, 2019 - 04:05 MDT

This incident affected: Agent.